Privacy Policy

Last updated: administrator-managed.

Zyvara Technologies LLC ("Zyvara," "we," "us," "our") is a Missouri limited liability company that operates this website (zyvaratechnologies.com) and provides web development, custom software, and rewards-platform development services. We also build and operate ZySurveys, our own online survey and rewards platform, at zysurveys.com. This policy describes what information we collect through this website and how we use it.

About ZySurveys. ZySurveys is a separate, live consumer product operated by Zyvara Technologies LLC on its own domain. Because it collects different information for a different purpose (running survey and reward accounts for consumers), ZySurveys is covered by its own privacy policy, published at zysurveys.com/privacy-policy, rather than this one. This policy governs zyvaratechnologies.com only — the corporate site where visitors learn about our company, order development services, and manage client accounts.

Information we collect

• Account information you provide (name, email, password, phone) when you create a client account on this site.
• Project and order information you submit when requesting services, placing an order, or contacting us, including messages sent through our contact and inquiry forms.
• Payment-related records (such as payment references, amounts, and confirmations) when a payment is manually recorded against your order — we do not process live card payments on this site and do not collect or store full card numbers.
• Technical information, such as IP address, browser type, device information, and pages visited, collected automatically for security, fraud prevention, and site operation.
• Cookies, as described in our Cookie Policy.

We do not currently run third-party analytics or advertising tracking on this website. If that changes, this policy and our Cookie Policy will be updated to reflect the specific tools in use.

How we use information

We use the information above to create and manage your account, deliver the services you order, communicate with you about your projects and orders, secure your account (including one-time-passcode verification and session management), respond to inquiries, and comply with our legal obligations.

Data sharing

We do not sell personal information. We share information with service providers who help us operate this website and deliver our services under confidentiality obligations — for example, our transactional email delivery provider — or when required by law, to protect our rights, or to investigate fraud or abuse.

Data retention

We retain account, order, and payment records for as long as your account is active and afterward as needed to meet legal, accounting, and dispute-resolution obligations, after which we delete or anonymize the data.

Security

We use reasonable technical and organizational measures — including hashed passwords, hashed session tokens, and one-time-passcode verification — to protect information submitted through this site. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your rights and choices

You can access and update most of your account information directly from your dashboard, and you can contact us to request access to, correction of, or deletion of your personal information, subject to records we are legally required to keep.

International users

This website is operated from the United States and information you submit is processed and stored in the United States. By using this site, you consent to that processing.

Children's privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to this policy

We may update this policy from time to time. The "Last updated" note above this page reflects the most recent revision.

Contact

Questions about this policy can be sent to the support address listed on our Contact page.